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Exercise 1: Situational Judgment Question

What approach should you use for Situational Judgment Questions?

What approach should you use for Situational Judgment Questions?
A
B
C
D
E

Prompt:

A patient has made an appointment at the doctor's office, but they have arrived late to their appointment.

Question:

How do you respond to the patient in a professional manner?

What is the main issue in this scenario?

What is the impact of the patient arriving late?

What information do you want to gather?

What are the potential approaches or solutions?