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Exercise 2: Reform Question

What approach should you use for Reform Questions?

What approach should you use for Reform Questions?
A
B
C
D
E

Prompt:

A hospital in Ottawa has made a profit of $1000000 in the last year off their parking. The money went to purchase new ultrasound machines for the Emergency Room. However, some patients' relatives were not able to visit their loved ones due to the high parking costs.

Question:

Should parking prices be lowered, raised or stay the same?

What information would you like to obtain?

What are the goals of your strategies and techniques for communicating with patients in difficult situations?

Tie your response to the scenario.